XONCHAT FOR TEAMS
Through the chatbox integrated into the website, incoming messages can be viewed by all team members in the inbox section, allowing for task assignment.Get Started
XONChat offers the opportunity to collaborate with multiple team members for effective teamwork. Through the chatbox integrated into the website, incoming messages can be viewed by all team members in the inbox section, allowing for task assignment. This feature enables easy tracking of team messages and directing each conversation to the assigned person.
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We offer you live chat software to best suit your requirements, open the way to effective and novel customer support services, and ensure a smooth customer experience. Allow your business to flourish with XonChat live chat software!
The assigned team member can respond to the conversation and provide a solution. Similarly, conversations can be transferred to other team members, facilitating shared responsibilities.
We have created a structure that enhances communication and collaboration within your team. XonChat's ability to work with multiple team members increases productivity while improving the quality of customer service. Communication is effectively managed through assigned team members, and everyone can support the team and facilitate knowledge sharing.
XonChat's team collaboration features strengthen teamwork and enable the provision of effective and coordinated service to customers. These features enhance customer satisfaction and support the success of your business.
You can see the user's previous session number and device information.
You can see the pages that the user browsed in the last session as a list.
Even if your customer base grows, you can always keep your response times fast.