XONCHAT FOR TEAMS
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Introducing a groundbreaking horizon of collaboration and communication, thanks to XonChat's cutting-edge screen sharing feature. This innovative tool was crafted to enhance dynamic interaction between customers and agents, enabling the seamless exchange of images, documents, presentations, and diverse content by seamlessly projecting one's computer screen to the other party. Elevate your engagements by embracing the future of seamless connectivity.
The Screen Sharing feature provides many benefits. For example, it is important to see the customer's screen to better understand and provide solutions for their technical support requests. Agents can make correct referrals or identify problems more quickly by monitoring the customer's screen.
The Screen Sharing feature also prioritizes security and privacy issues. Shared screens can only be viewed and recorded during the designated sessions. This ensures the confidentiality of communication between customers and agents.
This feature also provides a great advantage in projects or consulting services that require collaboration. Customers can track the progress of projects, show data, or make suggestions by sharing their computer screens while working with agents.
Screen sharing allows customers and agents to share their computer screens with each other, which can lead to faster and easier communication. This is because customers can show agents exactly what they are seeing on their screens, which can help agents to understand the problem and provide a solution more quickly.
Screen sharing can also be used to facilitate collaboration between customers and agents. For example, customers can share their screens with agents to track the progress of projects, show data, or make suggestions. This can help to improve the efficiency of collaboration and ensure that projects are completed on time and within budget.
XonChat's screen sharing feature is secure and reliable. Shared screens can only be viewed and recorded during the designated sessions, which ensures the confidentiality of communication between customers and agents.