SCREEN SHARING
A New Era for Customer Support
XONChat marks the beginning of a new era of faster, smoother, and stronger communication and synergy between discerning customers and adept agents.
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SCREEN SHARING
XONChat marks the beginning of a new era of faster, smoother, and stronger communication and synergy between discerning customers and adept agents.
Get Started
Introducing a groundbreaking horizon of collaboration and communication, thanks to XONChat's cutting-edge screen sharing feature. This innovative tool was crafted to enhance dynamic interaction between customers and agents, enabling the seamless exchange of images, documents, presentations, and diverse content by seamlessly projecting one's computer screen to the other party. Elevate your engagements by embracing the future of seamless connectivity.
Seamless Screen Sharing for Enhanced Support
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Customers can use the screen sharing feature after starting a conversation. This process can be done quickly and smoothly, as no additional plug-ins or programs need to be downloaded. Similarly, agents can also view customer screens and access shared content.
The Screen Sharing feature provides many benefits. For example, it is important to see the customer's screen to better understand and provide solutions for their technical support requests. Agents can make correct referrals or identify problems more quickly by monitoring the customer's screen.
The Screen Sharing feature also prioritizes security and privacy issues. Shared screens can only be viewed and recorded during the designated sessions. This ensures the confidentiality of communication between customers and agents.
This feature also provides a great advantage in projects or consulting services that require collaboration. Customers can track the progress of projects, show data, or make suggestions by sharing their computer screens while working with agents.
Show, don’t tell. With secure screen sharing, customers can instantly share what they see, helping agents resolve issues quickly and accurately.
Work together in real time — track project progress, review data, and share feedback directly on screen for more effective results.
XONChat ensures safe screen sharing sessions, protecting customer privacy while delivering smooth, reliable communication.
We offer simple and transparent pricing. No hidden charges, no false advertising. Trying XONChat is completely free for all your needs.