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Bring support, sales, and team workflows into one customer conversation workspace. Explore the platform

Help desk, CRM and calls included in every plan

One workspace for every customer conversation

XONChat brings live chat, help desk, chatbot and CRM together, so your team answers faster and never loses context.

Set up in minutes. No credit card required.

Four tools, one shared workspace

Illustration: a website chat launcher opening a live conversation with a visitor

Live support

Answer every visitor the moment they ask

Chat with visitors in real time, route each conversation to the right agent and see the full customer profile while you reply.

Illustration: a website chat launcher opening a live conversation with a visitor

Reply instantly from one shared inbox, with typing indicators and file sharing.

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Illustration: a website chat launcher opening a live conversation with a visitor

Assign conversations automatically by team, workload or language.

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Illustration: many incoming conversations sorted into three teams

Keep contact details, history and notes next to every conversation.

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Illustration: a customer surrounded by their messages, emails, notes and history

Help desk & team

Resolve requests as one team

Turn conversations into tickets, collect the details you need with forms and let a chatbot handle the common questions.

Illustration: a question answered by matching help desk articles

Track every request with status, priority and owner until it is resolved.

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Illustration: a question answered by matching help desk articles

Build pre-chat and ticket forms without code.

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Illustration: a form turning into a stack of records

Leave internal notes on a conversation that only your team can see.

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Illustration: a locked sticky note attached to a customer message

Live support

Help desk

One platform for the whole customer journey

Every channel, conversation and report lives in the same workspace, so nothing falls between tools.

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Dashboard

See open, overdue and unassigned conversations at a glance.

Illustration: two overlapping area charts with a flag at the peak

Reports

Measure response times and team performance over any period.

Illustration: a shared list of conversations passed to teammates

Team inbox

Share conversations across the team without forwarding emails.

How teams use XONChat

E-commerce

Answer product, shipping and payment questions while shoppers are still on the page, and reach out when they hesitate at checkout.

Key toolsLive chat · Proactive messages · File sharing

Setup

Add live chat to the site you already have

Paste one JavaScript snippet into your site and the chat widget is live on desktop and mobile. If your platform lets you add custom code, XONChat works there.

  • WordPress
  • Shopify
  • Wix
  • Webflow
  • Squarespace
  • Framer
  • Tag Manager
  • BigCommerce
  • Magento
  • Ghost
  • Joomla
  • Drupal
  • PrestaShop
  • TYPO3
  • Blogger
  • React
  • Next.js
  • Vue.js
  • Nuxt
  • Angular
  • HTML

Simple, transparent pricing

Plans start at

$9 /month

Start your free trial without a credit card, and cancel any time from your dashboard.

Perfect customer conversations